Pamela Barnum, M.P.A., J.D.

Former Undercover Police Officer & Federal Prosecuting Attorney Trust Strategist & Nonverbal Communication Expert

Session Synopsis: Crack the Code - 3D Communication Strategies for Powerful Results

Most of our communication is nonverbal, and we miss more than half of the conversation when we ignore what is not being said. Learn the secret second language reserved for communication experts and law enforcement to communicate confidence, elevate influence, and improve negotiation outcomes.

• Display calm confidence in every situation. Learn when to move toward, not away from, difficult conversations, making them less stressful and more productive.
• Decode nonverbal cues with certainty. Understand what is being said, regardless of the words used, resulting in better negotiation outcomes.
• Deliver results with greater accuracy using science-backed techniques. Confidently assess verbal and nonverbal misrepresentation indicators, bluffing, and lies in real-time.

Biography

Imagine what it would be like to live undercover for months at a time, and your success depends on building trust and detecting deception with some of the most dangerous people imaginable. That’s precisely what Pamela Barnum did for years as the only woman working undercover in a Drug Enforcement Unit of over ninety specialized police officers. As a result, she learned real-world techniques for building trust and interpreting body language.

When Pamela graduated from law school, she left policing and accepted a position as a federal prosecuting attorney. She spent countless hours in the courtroom, perfecting her trust strategies and body language expertise.

Following a successful 20-year career in the criminal justice system, Pamela studied corporate negotiations in graduate school. Now, she shares her expertise with others, teaching them how to improve their communication skills to increase trust within their organizations.

As a nonverbal communication expert and trust strategist, Pamela delivers techniques once thought of as a “secret second language” that participants can begin using immediately.

When you take decades of experience, including working deep undercover in narcotics, followed by a rewarding legal career, you get real-world strategies that help participants improve professional relationships using proven field-tested techniques.

Pamela shares her experience, research, and expertise with humor, honesty, and energy, blending actionable strategies with memorable stories.

She is also a featured expert and contributor in print media, radio, and television news programs in Canada and the United States and co-hosts on the hit TV show Building Bad. Pamela has also been honored to deliver two popular TEDx talks.